How to enable Cloud Save
Cloud save is available with your Apple ID or Google Play Games account. Go to Settings → Cloud Save → Sign in using your account.
Note: Moments will not transfer when you restore your save. Sorry for the inconvenience.
Can I use the same account on different devices?
We strongly recommend playing on one device to avoid any issues with cloud save. It is not recommended to switch between devices as this could affect your cloud save in unpredictable ways.
Can I transfer my account to a different OS?
It is not possible to transfer your progress from one operating system to another.
Can I delete my account?
Android
- If you want to delete your cloud save data, you need to do this from the Google Play Games app. You can find more information on how to do this here: https://support.google.com/googleplay/answer/9130646?hl=en&co=GENIE.Platform%3DAndroid
- Once you do this, please delete the game so the changes can be saved.
iOS
- If you want to delete your Cloud Save data, you need to do this from your Sign In With Apple settings. You can find more information in the section Manage your Sign in with Apple settings: https://support.apple.com/en-us/102571
- Once you do this, please delete the game so the changes can be saved.