Disclaimer
We don't recommend performing actions such as modifying your device’s time and date or using airplane mode to speed up wait times. These may affect the behavior of the waiting activities in unpredictable ways. If this happens to you, please note that we are unable to modify the timers and you will have to wait for them to reset.
General
What is the Player Support team’s response time?
Our response time is 24 to 72 hours from Monday to Friday. If you don’t receive a response within the mentioned timeline, please check your spam folder before replying to our last message.
How can I save my progress?
Your game is automatically saved using your Game Center account. You can have up to 3 different save slots in the game. To restore your saves, log in with the same Game Center account as in your previous device.
Gameplay
How to play?
My Dear Farm is about building and decorating your ideal farm. You can earn Coins and Gems+ as you harvest your crops, collect mailbox gifts, and level up. With your earnings you can buy new crops, flowers, decorations, additional plots of land, and even stylish clothing accessories for your farmer avatar.
How to earn coins?
You can earn coins by:
- Harvesting your plants.
- Playing the Market mini game.
- Daily rewards.
- Selling unwanted items
How to earn Gems+?
You can earn Gems+ by:
- Taking care of your animals.
- Harvesting your plants.
- Daily rewards.
- Daily Partner’s gift.
- Checking in with your pet.
How long does it take for my plants/crops to grow?
If you notice a “Zzz” icon over your plants, this means they’re asleep. They sleep so you can take a break from the game but when you come back to claim your mailbox rewards the crops should be awake.
What is the maximum amount of plots of land available for the farm?
There’s currently 16 available plots of land to unlock and expand your farm. You can also expand your farm to an island with 3 additional plots of land.
How can I unlock the Island plots?
You will need to have all farm plots unlocked to move on to this area. Once you complete this requirement, scroll sideways to find this piece of land.
What is the max level?
Players can reach up to level 9 in the current version of the game.
What happens if I water my crops?
Watering your crops will nourish them as they grow. This will result in possible greater Coin rewards when harvesting, and even gems once in a while
How can I sell furniture?
Make sure to keep an eye out for Archie from the Second Hand shop. You can select your unwanted furniture and sell it to him for coins! Not all items are available for sale.
How can I buy animals?
Find Nimsi at the Animal Store to see all available farm animals.
How can I find furniture for my house?
Find Sandy at the House Store to find furniture for your home. You can use outside furniture from the Store to decorate your house too.
Known Bugs
Didn’t receive my purchase in game.
Bug status: In progress.
Recommended actions: Please try closing and opening the game one time. We are working on a permanent solution for players affected by this issue.
My issue is not listed here.
Please contact the Player Support team from settings