Disclaimer
We don't recommend performing actions such as modifying your device’s time and date or using airplane mode to speed up wait times. These may affect the behavior of the waiting activities in unpredictable ways. If this happens to you, please note that we are unable to modify the timers and you will have to wait for them to reset.
General
How can I save my progress?
The game only saves your progress locally and doesn't support cloud save to restore your progress.
Why can't I install the game?
We are working on the optimization of our games to be compatible with most of the devices. We recommend keeping your OS up to date.
Why can't I watch Ads?
Sometimes it depends on the region, wait one hour or more and try again.
I didn’t receive my purchase
If 24 hours have passed and you still have not received it, please contact the Player Support team through the contact button located in the settings section of the game and attach your full receipt from the Apple App Store or Google Play Store that includes your order number.
How can I get a refund?
If you want a refund, you will need to request it from the Google Play Store/Apple App Store. Please check any of the following links to learn more about refunds:
- Google Play Store: https://bit.ly/3ltg4YL
- Apple App Store: https://apple.co/3qCXl0H
I didn’t receive my reward for completing tasks
You can learn more information about non-credited offers in Tapjoy's FAQ and/or submit a support request to the Tapjoy's Costumer Service team.
If you have not received your reward after contacting Tapjoy’s Customer Service team, please contact our Player Support team through the contact button located in the settings section of the game and make sure to include the following information:
- Game name (Pocket Love, Adorable Home, Tsuki’s Odyssey, etc.).
- Screenshot of the Reward Status of your offer.
- Screenshot of Tapjoy's support request showing that Tapjoy was unable to credit the offer and the reason.
Why is my code not working?
Our codes have a limit of uses and are available for a limited time, old codes might no longer be active. Make sure to follow us on social media to get new codes and join our Discord server where we hold contests for special prices!
What is the Player Support team’s response time?
Our response time is 24 to 72 hours from Monday to Friday. If you don’t receive a response within the mentioned timeline, please check your spam folder before replying to our last message.
Gameplay
How to play?
Create your very own K-pop music group by customizing every aspect of your Idols, from their clothing and hairstyles to the trendiest accessories. Design and decorate a cozy home for your Idols, making it the perfect haven for their creativity to flourish. Take care of your Idols' daily lives by getting them their favorite food, helping them rehearse for performances and put together breathtaking concerts and witness your Idols steal the show! The stage is set for them to shine, and the applause from fans will fill their hearts with love.
How to earn coins and shards?
- Completing daily quests.
- Completing Road to Fame stages.
- Perform concerts to earn currency for your Academy.
- Merch and fame earnings.
- Daily login.
- You can also find advertisements and currency in the shop.
What are tickets for?
Tickets can be used for getting random items from the furniture pulls. You can get these tickets by completing daily tasks.
How to hire an Idol?
Go to the shop and select from the available Idol pulls. If you get an Idol you have already hired, you will get an Idol card that you can collect and will help you to level-up your Idols.
How to interact with your Idols?
Tap the Idol you want to interact with and see the available interactions:
- Train your Idol
- Check stats and Idol information
- Feed your Idol
- Change Outfits.
How do I complete Idol requests?
When your Idols have a new need, an emote will appear above them with different requests. Tap on it and it will take your Idols to the station needed to complete this request.
How do I level up an Idol?
You can level up your Idols by:
- Sending them to concerts.
- Collecting Idol cards.
- Training them.
There are different training stations that you can place in the academy so more Idols can use them at the same time to speed up their training time. Stations will make them get better at different things, such as singing, playing an instrument, exercising, etc.
These activities will help to improve their stats to level up and give you more rewards when they finish a performance.
How do I train an Idol?
Tap on your Idol and select the green arrow to train him. Remember that you will need training stations placed in your academy to complete these tasks.
How can I get Idol cards?
Once you hire idols, you can get their Idol cards from the random free or premium pulls from the shop. You will also be given the choice to get their card when you hire them.
Sometimes Idol cards will be given in the daily rewards.
How can I see how many Idol cards I own?
You can check how many Idol cards you own by going to the information book.
Where can I see my Idol stats?
You can check the stats of every Idol in the information book, select the Idol for you which to consult, and you will be able to see their level, skills, closeness level, favorite unlocked foods, and more information about them.
How can I improve the relationship with my Idols?
You can improve the relationship with your Idols by giving them their favorite food and fulfilling their needs.
How can I know my Idol’s favorite food?
You will need to guess by interacting with your Idol, be patient. Interact with your favorite Idols and learn their personal information and personality in the information book. Get to know them to have a better chance at selecting their favorite food!
How can I change the manager’s name?
Go to the wardrobe and select the notepad icon, and then tap on the pencil to type the new name..
How can I clean a room?
Every now and then, your Idols will create a mess in the rooms. You just need to tap on the trash until the room is cleared out.
How do I unlock other Academies?
To expand your academy, you need to complete more levels, daily quests and Road to Fame stage tasks.
Move furniture to another academy
To move your furniture to another academy, put it in your inventory first and then put it in the second location. You can access your previous academy to do this after unlocking the next one.
How to move my Idols between academies?
Go to your Academy Locations and select the edit button on the upper right corner. You will be able to select which Idols go to that location with this feature.
How to send my Idols to concerts?
Tap the concert button and select the show you wish your Idols to participate in. Select the trainees you wish to send to the concert and wait for your Idols to return.
How to finish a concert?
When the timer is up, you can tap the pop up banner of Claim Your Merch.
You can also go to the concerts tab and tap on the claim button. Remember you can finish a concert early by watching an Ad.
Known Bugs
My issue is not listed here.
Please contact the Player Support team from settings